Terms of Service

Last updated: September 23, 2026

These Terms govern your registration and participation in Amciety’s live sales conducted through Facebook Messenger and our website.

1. Registration

To claim items during our live sales, you must register with accurate information, including your name, mobile number, email, and delivery address. Your mobile number and email must be verified with a one-time code. You are responsible for keeping your registration information accurate and up to date.

2. Claiming items

During a live sale, you may claim an item by commenting with the required format (for example, “mine [price]”) on the livestream. Items are awarded to the first valid comment we receive for that item, based on our system’s processing, not necessarily the exact moment you posted your comment. We reserve the right to set a maximum quantity per item per person and to adjust it before or during a live sale.

3. Payment

Once your claim is confirmed, you will receive a payment link specific to your account for that live sale. You must pay within the deadline stated in your confirmation message, currently 24 hours after the live ends, unless otherwise stated. Accepted payment methods and any associated fees (such as processing fees for card or PayPal payments) will be shown at checkout.

4. Unpaid claims

If you do not pay within the deadline, your claim may be cancelled and the item released to the next buyer on the waitlist, without notice beyond the reminder(s) already sent. Repeated failure to pay for claimed items may result in a temporary suspension of your ability to claim items (“claiming pause”) for a period we determine, currently up to 7 days, which may increase for repeated violations. A pause applies to your verified account and mobile number, regardless of which Facebook account or Page you use to comment.

5. Waitlist

If an item is unavailable when you comment, you may be placed on a waitlist. If stock becomes available or an earlier claim is cancelled, waitlisted buyers are offered the item in order.

6. Delivery

Delivery fees and timelines will be communicated separately. Amciety is not responsible for delays caused by couriers, incorrect addresses provided by the buyer, or circumstances beyond our reasonable control.

7. Cancellations and refunds

[Insert your actual policy — for example: Orders may be cancelled before payment is confirmed at no cost. Once paid, cancellations are handled on a case-by-case basis. Defective or incorrect items may be returned within [X] days of receipt.]

8. Prohibited conduct

You may not register using false information, impersonate another person, claim items you do not intend to pay for, or attempt to circumvent a claiming pause by using another account or another person’s information.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of our live selling services after changes are posted means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the Republic of the Philippines.

11. Contact us

Email: help@amciety.com